77cr Privacy Policy: How We Handle Your Account Data
77cr collects only what is needed to run your account, process transactions through Nagad, Rocket and Upay, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and how you can review or correct it. Access to this platform depends on your local law and eligible regions.
Account data handled directly by 77cr
Nagad, Rocket and Upay transaction records covered
Your rights to review and correct on request
Applies to all device sessions and mobile access
POLICY POSTURE
What 77cr Collects and Why
When you open an account, we collect the registration details you provide — name, contact information and the payment method you choose for deposits or withdrawals. If you transact through Nagad, Rocket or Upay, our system records the transaction reference and amount so your account wallet reflects the correct balance. We do not store your mobile wallet credentials; those stay within the respective payment provider's own environment. Beyond account details, we collect session data: device type, browser, pages visited and session duration. This helps us keep the lobby working correctly on mobile and flag unusual access patterns. We do not sell session data or account data to third parties for marketing purposes. Cookies and similar storage are used to maintain your login state and remember your lobby preferences between visits. You can adjust cookie permissions through your browser settings, though some account functions depend on session cookies remaining active. All data we hold is kept only as long as your account remains active or as long as we are required to retain financial records under applicable rules. When retention is no longer needed, records are deleted or anonymised. Use of this platform and the data handling described here applies subject to your local law and eligible region.
Nagad transaction reference
Rocket payment record
Upay wallet entry
Account session log
Browser and device type
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
This policy covers all interactions that take place through your 77cr account — from the moment you log in to the point where a transaction settles in your wallet. It does not extend to the internal data practices of third-party services you reach from within the lobby, such as payment processors or game content studios. Each of those operates under its own data terms. Understanding where our responsibility starts and stops helps you know exactly who to contact with a data question.
Account Access
Covers registration details, login history and any account verification steps you complete. We hold this data to maintain account integrity and respond to your support requests. It does not extend to authentication handled by your device or mobile operating system.
Wallet Transactions
Covers deposit and withdrawal records processed through Nagad, Rocket or Upay as they appear in your 77cr account history. The payment provider's own data practice governs what they store on their side — our policy covers only what our system records.
Site Content and Sessions
Covers browsing behaviour inside the 77cr lobby: pages opened, games launched and session timestamps. This data is used for platform maintenance and security monitoring, not for profiling or selling to advertisers.
Third-Party Services
Does not cover data handling by game content studios, payment networks or any external link you follow from within our lobby. Those services have independent policies. We do not control what they collect once you leave our environment.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold. Reviewing your own records is the first step — your account history page shows transaction entries, login timestamps and the payment methods linked to your wallet. If any detail looks wrong, you can raise a correction request through our support channel and we will check the record against what our system holds. If you want to know specifically what data categories are stored against your account, send a written request to our support team. We will confirm the categories held and the approximate retention period that applies. For deletion requests, note that financial transaction records may need to be retained for a set period under applicable rules before removal is possible. We will tell you the relevant timeframe when you ask. None of these actions require you to close your account — they are available to you while your account remains open.
Review Your Records
Open the account history section after logging in. Transaction entries for Nagad, Rocket and Upay deposits and withdrawals are listed there with dates and reference numbers you can cross-check.
Correct Account Details
If a name, contact detail or linked payment method entry is wrong, contact support with the corrected information. We will verify against the original submission and update the record where our system confirms the change.
Request a Data Summary
Ask support for a summary of the data categories we hold on your account. We confirm what is stored, why we hold it and how long the retention period runs before it is cleared or anonymised.
Raise a Policy Question
For any question not covered by your account dashboard, reach our support team through the contact routes published on the site. We respond to policy questions separately from general account queries so they get a direct answer.
CONTACT ROUTES
How to Reach Us on Privacy Matters
If you have a question about how your data is handled — or need to submit a correction or deletion request — use the contact routes published on the 77cr site. We handle privacy questions separately from general gameplay queries so your request reaches the right team. Access and response availability depend on local law and eligible regions.
Live Chat
Open the chat widget from any page while logged into your account. State that your query is a privacy or data request and the agent will route it correctly rather than treating it as a general account question.
Email Support
Send your written data request or correction notice to the support email address listed in the Help section of the site. Include your account identifier so we can locate your record without asking for additional verification steps.
Help Centre
The Help section on the 77cr site contains published guidance on account data, wallet records and how to submit a formal request. Check there first — many standard questions about what we store are answered in those published pages.
DATA HANDLING DETAIL
How We Manage Data Across Your Account
Our approach to data handling is built around keeping only what is operationally necessary and making it straightforward for you to understand what we hold. Every section of this policy reflects a decision about what is needed to run your account securely and process your transactions accurately.
Cookies and Storage
Session cookies keep your account login active and hold your lobby layout preferences between visits. Analytical storage tracks which pages are opened so we can spot broken navigation. You can manage non-essential cookies through your browser, though session cookies are needed for the account to function.
Account Security
Login activity is logged with timestamps and device identifiers. If access from an unfamiliar device is detected, the account may prompt additional verification. You can review login history from the account security section once you are signed in.
Retention and Deletion
We keep account registration data while your account is active. Transaction records linked to Nagad, Rocket or Upay payments may be retained beyond account closure for the period required under applicable financial rules. We confirm the exact timeframe on request.
Policy Updates
When this policy changes in a material way, we post a notice in the account area. Continuing to use the platform after a notified update means you have seen the revised terms. You can request a summary of what changed by contacting support.
POLICY QUESTIONS ANSWERED
Privacy Policy Questions We Hear Most
These are the specific questions about data handling, account records and your rights that come up most often. If your question is not here, the support routes in the Contact section above will get you a direct answer.
Does 77cr store my Nagad or Rocket wallet credentials?
No. When you transact through Nagad, Rocket or Upay, the credentials you enter go directly to that payment provider. Our system records only the transaction reference and the amount as they appear in your 77cr account wallet — we do not see or store your mobile wallet PIN or password.
How do I see what data 77cr holds about my account?
Log into your account and open the account history page — transaction entries, login timestamps and linked payment methods are listed there. For a full data-category summary that goes beyond the dashboard view, send a written request to support and we will confirm what is stored against your record.
Can I ask 77cr to delete my account data?
Yes, you can submit a deletion request through support. Note that financial transaction records may need to remain for a period set by applicable rules before full deletion is possible. We will confirm the specific timeframe that applies to your account when we receive your request.
What happens to my data if I close my account?
Account registration details are marked inactive. Transaction records linked to your Nagad, Rocket or Upay payments are retained for the period required under applicable financial rules, then deleted or anonymised. You can ask support for the exact retention schedule that applies to your closed account.
Who do I contact if I believe my data has been handled incorrectly?
Reach our support team through live chat or the support email listed in the Help section. State clearly that you are raising a data-handling concern so the query is routed to the right team rather than a general account queue. We treat these requests separately from gameplay questions.
Does this privacy policy apply to third-party game studios in the lobby?
Our policy covers what 77cr collects when you access the lobby and your account. Game content studios — Joker, Habanero, JDB, Microgaming, PlayStar and CQ9 — operate under their own data terms for what passes through their game engines. We do not govern their internal data practices.
Slots / Casino